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Animals put SmartStrand carpet to the test in the Mohawk Zoo Challenge

Mohawk committed to proof over promises. With a challenge that moved the demo into the Dallas Zoo.

An integrated campaign of social, a challenge site and film, launched at the Dallas Zoo.

A flooring maker with a durability story, and the least controlled test environment imaginable: a zoo.

A fully integrated campaign launched at the Dallas Zoo, with social, a challenge hub and film.

The challenge

Fully integrated campaign launched at the Dallas Zoo.

Not a claim in a spot. A public test. The zoo supplied the challengers; the campaign supplied the audience.

A night-vision habitat webcam in black and white: a rhino walks along the bars of its enclosure

The engine

Social-driven, backed with strong creative work.

The challenge site carried live habitat cams, challenger pages and a join-the-conversation loop. The social layer was the campaign, not a support channel.

The SmartStrand Zoo Challenge site. A rhino on the carpet, live, with a speech bubble: “This feels nice!”
Ricko the Rhino’s Twitter account: “my bad, no more chili for dinner!”

The craft

Illustrated animal boards gave the challenge a face.

The rhino, the camel and the humans each got hand-drawn campaign art. One visual world ran from the zoo signage to the site.

“Life is Wild”: the camels and the rhino painted across an outdoor mural

The results

A $330,000 campaign. $20 million in media value.

It reached an audience of over 160 million. The carpet and the videos went into 5,748 dealerships, Mohawk sold more than 50 million yards of SmartStrand, and there was a six-month backlog of orders.

Zoo Challenge was shortlisted for a 2011 Cannes PR Lion, in Best Integrated Campaign Led by PR.

$20Min media, on a $330K campaign

160M+ audience · 5,748 dealerships · 50M+ yards sold · a six-month backlog

In a flooring showroom, a hand holds a phone showing a QR code, the phone then plays zoo footage, and a “Life is Wild” display stands among the carpet samples